Do you need more storage or additional document management services?

Don't worry, you don't have to switch plans to scale up if you don't need to. You can hire additional document management services separately.

Extra service

Services available as extras
  • 1TB extra
  • 1TB extra Azure
  • 1 extra Team

EUR €

Prices for Europe and Africa
  • 90€/month
  • 143€/month
  • 113€/month

USD $

Prices for LATAM y USA
  • $149/month
  • $205/month
  • $185/month

COP $

Prices for Colombia
  • $420.000/month
  • $704.000/month
  • $420.000/month

Professional services

Hours of an Athento engineer or consultant for customizing, configuring, or setting up Athento, as well as for consulting tasks.

Service hours

The price of our professionals
  • Consultant hour
  • Engineer hour
  • 20 hour package +info
  • 40 hour package +info
  • 80 hour package +info
  • 160 hour package +info
  • Price starting from 160 contracted hours +info
  • Price starting from 400 contracted hours +info
  • Price starting from 800 contracted hours. +info

EUR €

Prices for Europa y África
  • 100€/hour
  • 226€/hour
  • 1.900€
  • 3.700€
  • 7.200€
  • 14.000€
  • 85€/hour
  • 80€/hour
  • 75€/hour

USD $

Prices for LATAM y USA
  • $140/hour
  • $265/hour
  • $2.800
  • $5.500
  • $10.800
  • $20.500
  • $125/hour
  • $118/hour
  • $110/hour

COP $

Prices for Colombia
  • $448.000/hour
  • $1.032.000/hour
  • $8.300.000
  • $16.200.000
  • $31.200.000
  • $58.200.000
  • $354.000/hour
  • $336.000/hour
  • $315.000/hour

Support ticket packages

Purchase ticket packages if you have already used up the ones included in your plan

Ticket packages

Support ticket packages
  • 20 tickets
  • 50 tickets
  • 100 tickets
  • 200 tickets
  • 300 tickets
  • 400 tickets

Euro €

Prices for Europa y África
  • 650€
  • 1.600€
  • 3.100€
  • 6.000€
  • 8.900€
  • 11.200€

USD $

Prices for LATAM y USA
  • $1.000
  • $2.300
  • $4.200
  • $8.200
  • $12.000
  • $15.000

COP $

Prices for Colombia
  • $2.602.000
  • $6.200.000
  • $11.700.000
  • $22.100.000
  • $31.200.000
  • $39.000.000

Please note that bags of 100 tickets and more can only be contracted in Enterprise plans with at least 600 contracted users.

Expand your support coverage

Hire Support add-ons to enhance your coverage

Support extra

Improving support coverage

Euro €

Prices for Europa y África
  • 155€/month
  • 3.085/month
  • 4.110€/month
  • 5.135€/month

USD $

Prices for LATAM y USA
  • $257/month
  • $5.265/month
  • $7.020/month
  • $8.775/month

COP $

Prices for Colombia
  • $817.500/month
  • $16.250.000/month
  • $21.800.000/month
  • $27.250.000/month

API packages

Do you have higher API call usage than what's included in your plan?

API packages

Increase your number of daily request
  • 2.500 extras request/month
  • 5.000 extras request/month
  • 10.000 extras request/month
  • 50.000 extras request/month

Euro €

Prices for Europa y África
  • 185€/month
  • 340€/month
  • 620€/month
  • 1.600€/month

USD $

Prices for LATAM y USA
  • $270/month
  • $480/month
  • $880/month
  • $2.200/month

COP $

Prices for Colombia
  • $850.000/month
  • $1.640.000/month
  • $2.950.000/month
  • $7.500.000/month

Automation Unit Packages

Do you have a higher consumption of Automation Units than included in your plan?

UA Packages

Expand your Automation U. Number

Euro €

Prices for Europa y África
  • 90€/month
  • 1.100€/month
  • 1.600€/month
  • 3.200€/month
  • 4.200€/month
  • 5.200€/month

USD $

Prices for LATAM y USA
  • $120/month
  • $1.500/month
  • $2.300/month
  • $4.500/month
  • $6.000/month
  • $7.400/month

COP $

Prices for Colombia
  • $415.000/month
  • $4.750.000/month
  • $7.200.000/month
  • $16.400.000/month
  • $19.000.000/month
  • $23.700.000/month

Document Packages

Extend your document number limits

Documents

Expand your number of documents
  • Block 10.000 extra docs
  • Block 500.000 extra docs
  • Block 5.000.000 extra docs
  • Block 10.000.000 extra docs
  • Block 100.000.000 extra docs

Euro €

Prices Europe and Africa
  • 25€/month
  • 45€/month
  • 90€/month
  • 190€/month
  • 500€/month

USD $

Prices LATAM y USA
  • $35/month
  • $60/month
  • $120/month
  • $250/month
  • $650/month

COP $

Prices Colombia
  • $110.000/month
  • $200.000/month
  • $400.000/month
  • $830.000/month
  • $2.180.000/month

SMS, Email, or Blockchain packages

To be used in mass emails to external users, OTP approval, blockchain registration, and other additional document management services

SMS & Emails

Hire SMS and emails
  • 500 sms/month
  • 1000 sms/month
  • 2500 sms/month
  • 5000 sms/month
  • 50.000 emails/month
  • 100.000 emails/month
  • 200.000 emails/month
  • 60K Documentos registrados en blockchain/año
  • 120K Documentos registrados en blockchain/año
  • 240K Documentos registrados en blockchain/año

Euro €

Prices for Europa y África
  • 41€/month
  • 81€/month
  • 200€/month
  • 395€/month
  • 65€/month
  • 120€/month
  • 230€/month
  • 5.300€/year
  • 7.200€/year
  • 12.300€/year

USD $

Prices for LATAM y USD
  • $65/month
  • $120/month
  • $280/month
  • $500/month
  • $100/month
  • $190/month
  • $270/month
  • $8.700/year
  • $11.600/year
  • $20.300/year

COP $

Prices for Colombia
  • $180.000/month
  • $358.000/month
  • $885.000/month
  • $1.755.000/month
  • $280.000/month
  • $550.000/month
  • $800.000/month
  • $24.300.00/year
  • $32.400.000/year
  • $57.000.000/year

Athento on different infrastructures

Athento deployed on Azure, OCI, Amazon

This cost should be added to the monthly plan price when the customer prefers infrastructure different from the one provided by the default service. Prices in other currencies should be calculated at the current exchange rate

Infrastructure

Infrastructure provider
  • Azure
  • OCI (Oracle)
  • AWS (Amazon)

Plus plan

Infrastructure Plus
  • +100€/month
  • +140€/month
  • +140€/month

Standard

Infrastructure Plus
  • +200€/month
  • +300€/month
  • +300€/month

Company

Infrastructure Plus
  • +650€/month
  • +720€/month
  • +720€/month

Enterprise <1K

Infrastructure Plus
  • +2.780€/month
  • +2.880€/month
  • +2.980€/month

Enterprise>2K

Infrastructure Plus
  • +4.630€/month
  • +4.930€/month
  • +5.650€/month

Managed instances

If you don't have an internal team dedicated to tool administration, you can hire this service with us

This cost should be added to the monthly service price. Prices in other currencies should be calculated at the current exchange rate.

Plan Plus

Instance Administration Plus
+103 € month
  • User management
  • Basic configurations +Info

Plan Standard

Instance Administration Plus
+260 € month
  • User management
  • Basic configurations +Info

Plan Company

Instance Administration Plus
+515 € month
  • User management
  • Basic configurations +Info

Enterprise<1K

Instance Administration Plus
+7020 € month
  • User management
  • Basic configurations +Info

Enterprise<1K

Instance Administration Plus
+1030 € month
  • User management
  • Basic configurations +Info

Architecture/Security extras

Hire these enterprise add-ons when you need them

Extras

Architecture/Security
  • Sandbox environment +info
  • PRE Environment Hosting +info
  • DEV Environment Hosting +info
  • Basic architecture +info
  • Advanced architecture +info
  • Dedicated pentesting +info
  • Ad-hoc audits
  • Audits + Pentesting

Euro €

Prices for Europa y África
  • 190€/month
  • 6.780€/year
  • 770€/year
  • 2.260€/year
  • 6.165€/year
  • 7.700€/year
  • 12.325€/year
  • 15.405€/year

USD $

Prices for LATAM y USA
  • $310/month
  • $10.800/year
  • $1.285/year
  • $3.640/year
  • $8.775/year
  • $11.475/year
  • $18.900/year
  • $23.760/year

COP $

Prices for Colombia
  • $1.025.000/month
  • $37.100.000/year
  • $4.360.000/year
  • 11.450.000/year
  • $29.500.000/year
  • $42.500.000/year
  • $62.200.000/year
  • $76.300.000/year

Onboarding Sessions

Support for the start-up of Athento

Working sessions with Athento’s specialized staff in which the configurations you need to start working with the platform +Info. This cost must be added to the monthly price of the service. Prices in other currencies should be calculated at the current exchange rate.

Quick Start

Onboarding Sessions Package
FREE
  • 10 working sessions
  • Up to 90min x session
  • 2-3 sessions per week
  • Extra session 250€

Growth

Onboarding Sessions Package
6165 €
  • 10 Quick Start sessions
  • +20 work sessions
  • Up to 90min x session
  • 2-3 sessions per week
  • Extra session 200€

Advanced

Onboarding Sessions Package
13350 €
  • 10 Quick Start sessions
  • +60 work sessions
  • Up to 90min x session
  • Up to 5 sessions per week
  • Extra session 186€

AthentoCare Program

Service for monitoring and personalized support after going live

“Hands-on sessions with specialized Athento staff to make the most of the tool over time +Info.

This cost should be added to the monthly service price. Prices in other currencies should be calculated at the current exchange rate.

AthentoCare Basic

Plus AthentoCare Program
+2055 € year
  • 12 work sessions
  • Extra session 250€

AthentoCare Premium

Plus AthentoCare Program
+3596 € year
  • 22 work sessions
  • Extra session 225€

AthentoCare Enterprise

Plus AthentoCare Program
+5035 € year
  • 32 work sessions
  • Extra session 200€

Guest users

Scale access for guest users flexibly and optimize costs based on the contracted volume.

Allow access to external or internal users with occasional needs, without requiring a full license. +Info

Guest users

Users with occasional needs
  • 1–49 users
  • 50 users
  • 200 users
  • 500 users
  • 1.000 users
  • 2.000 users
  • 10.000 users
  • More than 10.000 users

Euro €

Pricing for Europe and Africa
  • 4€/user
  • 3€/user
  • 2,50€/user
  • 2€/user
  • 1,80€/user
  • 1,60€/user
  • 1,40€/user
  • 1,20€/user

USD $

Pricing for LATAM and USA
  • $4,49/user
  • $3,29/user
  • $2,79/user
  • $2,19/user
  • $1,99/user
  • $1,79/user
  • $1,59/user
  • $1,29/user

COP $

Pricing for Colombia
  • $17.900/user
  • $12.900/user
  • $10.900/user
  • $8.900/user
  • $7.900/user
  • $6.900/user
  • $5.900/user
  • $4.900/user

Frequently Asked Questions

Signatures are not cumulative. Each month, the signature counter resets.

Accede al asistente legal de IA

Déjanos tus datos y te enviaremos el acceso por email

De conformidad con el art. 13 del RGPD y el art. 11 de la LOPDGDD, tus datos personales van a ser tratados por ATHENTO EUROPA S.L. con la finalidad de atender las consultas realizadas por los usuarios, siendo el consentimiento nuestra base legal para el tratamiento de tus datos personales. Sólo trataremos los datos que nos proporciones y podrán ser cedidos a terceros para poder cumplir la finalidad, como a ActiveCampaig u Open AI. Existen automatizaciones a través de Open AI, no obstante, hay intervención por lo que no se trata de decisiones automatizadas. Puedes ejercer tus derechos de acceso, rectificación, oposición, supresión, portabilidad y limitación de sus datos de carácter personal a través del email: dpo@athento.com. Puedes consultar la información adicional y detallada sobre Protección de Datos en nuestra Política de Privacidad.