Ready to take your customer experience to the next level? Introducing the Athento and Whatsapp integration, which will allow you to use the messaging service to receive documents directly in your files and much more. Create conversation flows with your users and improve the customer experience with omnichannel communication.
In this first release, the integration is available through our messaging partner Twilio. Use of the integration requires prior approval from Twilio and Whatsapp Business.
op_lifecycle_transitionoperation is now available for use with the new configurable parameters from the user interface.
op_send_by_emailoperation is now available for use with the new configurable parameters from the user interface.
Myselffilter in queues for Multiuser type fields.
op_send_appointmentoperation using the
Ctrl+.(Control key and period key). This change is due to incompatibilities with some browsers.
op_extract_fast_metadataoperation. The new version of the operation uses the new configurable parameters from UI and it is now possible to specify which fields should be extracted.
op_create_taskoperation so that parameters can be set from the UI.