Ready to take your customer experience to the next level? Introducing the Athento and Whatsapp integration, which will allow you to use the messaging service to receive documents directly in your files and much more. Create conversation flows with your users and improve the customer experience with omnichannel communication.
In this first release, the integration is available through our messaging partner Twilio. Use of the integration requires prior approval from Twilio and Whatsapp Business.
op_lifecycle_transition
operation is now available for use with the new configurable parameters from the user interface.op_send_by_email
operation is now available for use with the new configurable parameters from the user interface.Myself
filter in queues for Multiuser type fields.op_send_appointment
operation using the subject_prefix
parameter. +InfoPR-370
Ctrl+.
(Control key and period key). This change is due to incompatibilities with some browsers.PR-374
PR-373
op_extract_fast_metadata
operation. The new version of the operation uses the new configurable parameters from UI and it is now possible to specify which fields should be extracted. PR-381
PR-385
op_create_task
operation so that parameters can be set from the UI. PR-393
PR-406
PR-436
PR-452
PR-456
PR-443
PR-450
PR-428
PR-422
PR-418
PR-437
PR-396
PR-388