ATHENTO, on its own account or upon a third party contracted to provide measurement services, may use cookies and other similar data storage and retrieval mechanisms in terminal equipment (hereinafter, “Cookies”).
Through the use of cookies it is possible that the server where the website is hosted recognizes the browser used by the user, in order to make navigation easier, allowing, for example, access to users who have previously registered, access to areas, services, or promotions reserved exclusively for them without having to register each visit. They are also used to measure the audience and traffic parameters, as well as to control the progress and number of visits.
A cookie is a file that is installed in the user’s browser when accessing certain websites or apps. Cookies allow the owner of a website or app, among other things, store and retrieve information about browsing habits of a user or its device and, depending on the information they contain and the way users use their devices, can be used to recognize the user.
By domain management entity | By time of permanence | By purpose |
|---|---|---|
First-party cookies | Session Cookies | Technical cookies |
Third-party cookies | Persistent cookies | Personalization cookies |
Analytics cookies | ||
Behavioral advertising cookies |
By the entity managing the domain:
By the time of their permanence:
By their purpose:
This information table will be updated as soon as possible when the services offered on this site change. However, it is possible that the information table may temporarily not include a cookie, tag or other similar device due to an update, although there will always be devices with identical purposes to those included in this chart.
The information collected through Cookies may be used both by ATHENTO and by third party collaborating companies, such as web analytics operators and agents, for the purposes described in the previous section.
Some of these collaborators may be located in third countries whose legislation does not offer an equivalent level of data protection; however, the user may consult the appropriate guarantees they offer so that international data transfers are carried out taking into account the rights and freedoms of the data subjects.
The user can learn more about these third parties, as well as the types of cookies they install, the purposes for which they process the data, the guarantees they offer to carry out international transfers, the retention periods and how preferences can be configured with respect to them, through their privacy policies. In any case, ATHENTO is not responsible for the accuracy and content of the privacy policies offered by those third parties on their websites.
Taking into account the information provided through this Cookie Policy, below we provide you with information on how you can manage the cookies used on the web through the different options offered by the most common browsers (Explorer, Firefox, Chrome, Safari and Opera). The Help function of most browsers tells you how to configure your browser to not accept cookies, to notify you each time you receive a new cookie, as well as to completely disable all cookies.
So, for example, you can find information on how to manage your cookie preferences in the most common browsers through the following links:
Firefox from here.
Chrome from here.
Microsoft Edge from here.
Safari from here.
Ópera from here.
If your browser is not among the above, please consult the specific documentation for your browser.
The opt-out mechanism creates a cookie that allows us to remember that you do not want additional cookies. However, if you delete cookies after you have asked for them to be deleted, you will have to repeat the process.
These changes only apply to the browser through which you are currently logged in. To delete cookies from other devices, you must follow the process described for those devices.
If you prevent the installation of all cookies on the website, some functionalities of the website as well as some content may be affected.
You can contact ATHENTO through dpo@athento.com where you can write to exercise your rights of access, rectification or cancellation, limitation of processing, opposition, to data portability or not to be subject to a decision based solely on automated processing, as well as to withdraw the consent given.
To the extent that the information processed relates only to unique codes or identifiers of devices or browsers used by the user and is not related to data that directly identifies the user, the above rights shall not apply, unless the user provides additional information that allows its identification.
If you wish to know additional information about the treatment of your data, you can consult the Privacy Policy of ATHENTO.
This Cookie Policy has been revised and published on January 16th, 2023.
